3 Indications Your Firm Needs To Discard Old Merchant Service Provider

3 Indications Your Firm Needs To Discard Old Merchant Service Provider

Old is gold!! This phrase doesn’t go for your business as far as merchant services are concerned. Every merchant must consider discarding his or her old services with the ever-changing and forward-moving market.
Merchant service providers are many but to find the original gems is highly challenging. To know whether it’s the correct time to discard the old service provider, have a look below and be the judge yourself on where your business stands. Here we go.

1. Ancient Tools

Is your merchant service provider still serving you the old techniques? The merchant service provider should always keep updating so that they can match the current market. The Debit and Credit card companies are always improving and bringing changes likewise your business should also adapt and concur.
Without these updates, your company may suffer many losses in terms of the customers, reputation etc. A firm should properly update the payment options where they can serve their best services without any disappointing customers. Keep your firm updated on services and products.

2. Surprised Fees

Merchant usually gets a sudden shock after looking at their bank statement. Surprised fees are the most annoying things that the merchants have to face. This is the correct time a merchant should switch or leave the service provider. Common deductions are:

1. Account Application Fee
2. Account Setup Fee
3.PCI Compliance Fee
4.PCI Non-Compliance Fee

These are the services that the merchant is charged from the provider but unfortunately, these fees are not described on the very first day of the service. A merchant, therefore, is not left with any other option at this moment. So, keep your eyes wide and ears open before making the decision on your provider.

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3. Broken Support

Every merchant needs full support from the service provider. Once services are taken merchant asks for all time support round the clock. In a quick survey, some of the merchants have come forward sharing their disappointments with the current providers. Usually, they do not justify the services they give against the purchase of the service. Whereas at times it leads to the blockage of the terminal and angry customers on the merchant’s portal.
This is how a merchant gets stuck with the services if he gets entangled in the trap of fake service providers.

Merchant Stronghold

Merchant Stronghold, fortunately, gives the best and genuine services with the most up-to-date technology, best prices and around-the-clock service. Merchant Stronghold justifies its name through its performance and is glad to tell you that Stronghold’s family treats everyone equally and serves the best. Be a part of our family and enjoy each and every moment with us. Call us anytime, we are on our toes to help you. Call us at +1 (888) 622 – 6875